PRIVACY POLICY
At Tinyrello, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, place an order, contact us, or otherwise interact with our services.
SECTION 1 – INFORMATION WE COLLECT
When you place an order or interact with our website, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Telephone number, where provided
- Order and transaction information
- Information you provide when contacting customer support
- Technical information such as IP address, browser type, device information, and website activity
We only collect information that is reasonably necessary for the operation of our business and the purposes described in this Privacy Policy.
SECTION 2 – HOW WE USE YOUR INFORMATION
We may use your information to:
- Process and fulfill orders;
- Process payments;
- Arrange delivery;
- Provide customer support;
- Communicate with you about your orders;
- Prevent fraud and unauthorized transactions;
- Improve our website and services;
- Comply with legal and regulatory obligations;
- Send marketing communications where legally permitted and where you have provided the required consent.
SECTION 3 – CONSENT
When you provide personal information to complete a purchase, arrange delivery, request customer service, or otherwise interact with our website, we may process that information as necessary to provide the requested service or fulfill our contractual and legal obligations.
Where consent is required, we will request it separately.
You may withdraw consent for marketing communications at any time by contacting:
support@tinyrello.com
You may also unsubscribe from marketing emails using the unsubscribe option included in those communications.
SECTION 4 – DISCLOSURE OF INFORMATION
We may share personal information with service providers that help us operate our business, such as:
- Payment providers;
- Shipping and delivery providers;
- Shopify and related ecommerce services;
- Customer support providers;
- Analytics or technology providers;
- Fraud prevention and security providers.
These providers may only process information as necessary to provide their services or as otherwise permitted by applicable law.
We may also disclose information where required by law, legal process, or a competent authority.
SECTION 5 – SHOPIFY
Our store is hosted on Shopify, which provides the ecommerce platform used to operate our online store.
Shopify may process and store information necessary to operate the website, process orders, and provide ecommerce functionality.
For more information, customers may review Shopify's current privacy documentation.
SECTION 6 – PAYMENT INFORMATION
Payments are processed through secure payment providers.
Tinyrello does not normally have access to your full payment card number.
Payment information may be processed by third-party payment providers in accordance with their own security and privacy policies.
Payment processing is subject to applicable security standards and legal requirements.
SECTION 7 – THIRD-PARTY SERVICES
We may use third-party services to help operate our website, process payments, deliver orders, analyze website performance, provide customer support, or communicate with customers.
These providers may process personal information according to their own privacy policies and applicable laws.
If you access a third-party website through a link on our website, that website may have its own privacy policy and terms.
SECTION 8 – INTERNATIONAL DATA TRANSFERS
Some of our service providers may process information outside France or the European Economic Area.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are used as required by applicable data protection laws.
SECTION 9 – SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
SECTION 10 – COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies that are necessary for the operation of the website, shopping cart functionality, security, preferences, analytics, and other purposes.
Some cookies or tracking technologies may require your prior consent under applicable law.
Where consent is required, you will be given appropriate choices regarding the use of such technologies.
You may change or withdraw your cookie preferences where this functionality is available.
SECTION 11 – YOUR RIGHTS
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Access your personal information;
- Request correction of inaccurate information;
- Request deletion of personal information where applicable;
- Request restriction of certain processing;
- Object to certain processing;
- Withdraw consent where processing is based on consent;
- Request data portability where applicable;
- Lodge a complaint with a competent data protection authority.
To exercise your rights, contact:
support@tinyrello.com
SECTION 12 – DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
SECTION 13 – AGE OF CONSENT
Our website is intended for users who are legally able to enter into transactions under the laws applicable to them.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
SECTION 14 – CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or data practices.
The updated version will be published on this page with the applicable effective date.
QUESTIONS AND CONTACT INFORMATION
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:
Tinyrello
Email: support@tinyrello.com
Data Protection / Privacy Contact: support@tinyrello.com